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Disappearing Shapes and Lines (Chrome Browser)

Environments using Chrome's hardware acceleration feature sometimes experience missing shapes and lines in the editor and upon export. This is a known Chromium issue, and a bug report has been filed. 

Meanwhile, please follow these steps:

  1. Navigate to "chrome://flags" in a chrome browser 
  2. Disable 2D canvas hardware acceleration
  3. Clear cache: https://support.google.com/chrome/answer/95582?hl=en
  4. Restart your browser

Please email support@gliffy.com if that does not resolve your issue. 

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