Gliffy Pricing Change 2017

New Pricing for Gliffy Diagrams for Confluence & JIRA Server

As you may have recently been notified, Atlassian will be adjusting pricing for their Server products. This page explains how this affects pricing for Gliffy Diagrams for Confluence & JIRA Server.


What is the new pricing model?

Gliffy will be adjusting our prices for Gliffy Diagrams for Confluence & JIRA Server in accordance with Atlassian’s pricing update. Some customers will see a slight decrease, while others will see a slight increase in price. (See table below.)


What are the reasons behind this change?

We are adjusting our prices in step with Atlassian. Our goal is to continue investing in our products, continually improving performance and functionality.

Some of our recent upgrades include:


  • Audit Trail

Appropriate diagram versions are coupled with page versions. Restoring a page from history, brings up the diagram that was created with that page, giving companies a ready audit trail.


  • 5x Faster Cloud. 15x Faster Server.

We’ve made Gliffy more streamlined and robust, leading to significant improvements in load and view times.


  • Embedding Capabilities

Now you can embed diagrams into 20+ of your favorite tools: Hipchat, Trello, Slack and more. Admins can control which links are shared, ensuring that sensitive data is safe.


Which license types does the change apply to?

The pricing adjustment applies to Gliffy for Confluence or Gliffy for JIRA users who have a Server or Data Center license of 11 users plus; this change does not apply to Cloud customers.


When does this adjustment take effect?

The Server price adjustment will take effect on Monday, October 2, 2017.


What if a I have an open quote for a renewal, upgrade, or downgrade?

Gliffy will be following Atlassian’s model when it comes to honoring open quotes for renewals, upgrades or downgrades.

New Customers

  • If you have a quote dated on or before October 1st, 2017, you will be eligible for the current pricing. Existing quotes will be honored until they are deleted. Once a quote is deleted it shouldn't be restored and the customer will pay the new pricing.

Existing Customers (renewals/upgrades)

  • Customers with existing Server products and/or app licenses expiring before December 31st, 2017 should have or will receive an auto quote (per the normal logic) before October 2nd, 2017 with the legacy pricing. We will honor these quotes until they are deleted. Customers with license expiration dates starting December 31st, 2017 will be auto quoted from October 2nd, 2017 with the new pricing.
  • Existing customers without an auto-quote can request a renewal or upgrade quote and we will honor the current pricing up to October 1st, 2017. Quotes can be created for 12, 24 or 36 months. The new pricing will go into effect on October 2nd, 2017 and any quote created after this date will reflect the new pricing model.
  • Starting on October 2nd, 2017, if a customer has a license that expires before December 31st, 2017 but no quote, any new quote created will reflect the new pricing.


Will there be a grandfather clause?

There will be no grandfather clause as we are giving advance notice before pricing changes go into effect.


When is the latest I can extend my quote expiry date?

December 31st, 2017


Will Starter licenses prices be adjusted?

No, Starter licenses prices will not be adjusted at this time.


If I don't renew my Server license right now, but return to it at a later date, will I have to pay the adjusted price?

Yes, if you decide to defer maintenance and renew at a later date, you will pay the adjusted price.


New Gliffy Pricing


New Gliffy Price



11 - 25


26 - 50


51 - 100


101 - 250


251 - 500


501 - 2000


2,001 - 10,000




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