Forums/Gliffy Online/Troubleshooting

Export to SVG and GXML are grayed out

Katy Kelly
posted this on October 02, 2013 01:41 PM

Currently if you do certain actions in a Gliffy Diagram, it will disable the Export as GXML and Export as SVG options. This happens because the changes you made are not supported on GXML or SVG. 

These are the following actions that will currently disable GXML and SVG exports: 

  • Moving text on lines
  • Multiple text per line
  • UML cardinality

Please note: In Gliffy for Confluence v6.0 and above, the SVG export has been removed temporarily to allow some major revamps. This will be available again in Gliffy for Confluence v6.1. 

 

 

 

Comments

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Martin

I have a Gliffy diagram that was able to export to SVG then several version later this option was grayed out. I need to know what I have to unwind to make this work. The explanation given "Moving text on lines, Multiple text per line, UML cardinality" might make sense to the Gliffy software development team but not to me! Please can you provide verbose descriptions of these scenarios, thanks.

November 06, 2013 03:45 AM
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Martin

This gets worse, I tried to rewind to an earlier version that I was able to export from and the SVG option was still disabled!

If you want to be able to export to visio from this product you should NOT use it, I am now left with the task of cut and pasting every bit of text from my diagrams into another tool, wasting a lot of time and making this definitely NOT cheaper than using Visio.

November 06, 2013 06:46 AM
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Katy Kelly
Gliffy, Inc.

Hi Martin, 

Those features are:

Moving text on lines: http://www.gliffy.com/user-manual/#article_200
Multiple text per line: http://www.gliffy.com/user-manual/#article_201
UML cardinality: http://www.gliffy.com/user-manual/#article_199

Unfortunately once it is disabled there is not a way to re-enable it. We are introducing a new SVG feature which has this capability and is currently in beta mode. You can locate this under Labs->New SVG Export (beta).

November 06, 2013 10:36 AM
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Tim Chick

I am using jira 6.1.2 and the option to export to SVG is still missing.  When will it be fixed?

January 22, 2014 01:28 PM
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Jerry

save as svg does not seem to be an option - - - is this still a problem - - - the whole idea was to save as an svg.  Beta has been on for quite some time, how do I get access to that?

September 02, 2014 06:54 AM
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Katy Kelly
Gliffy, Inc.

Hi Jerry, export to SVG is available in Gliffy Online and Gliffy for Confluence v6.0 and above.

Gliffy Online: http://www.gliffy.com/user-manual/#article_62

Gliffy for Confluence: http://www.gliffy.com/user-manual/?productId=1#article_111

This is not currently available in the Chrome app if that is what you are using. You are welcome to vote for that feature here: http://support.gliffy.com/entries/22517904-More-Export-Options-SVG-

If you have further questions, please email support@gliffy.com. Thanks!

September 02, 2014 11:18 AM