The Gliffy JIRA Plugin enables you to create and edit diagrams from within the popular bug and issue tracker, JIRA. The Gliffy Plugin is tightly integrated with JIRA so you can use the powerful diagramming capabilities of Gliffy seamlessly through your issue tracker.
Where is my data stored?
New diagrams are added as attachments to issues. This means that all of your data is stored in the same manner as any other content in JIRA. If you have backup procedures and network security setup for JIRA, all of these configurations will automatically apply to any Gliffy diagrams you create.
How hard is it to install the the Gliffy JIRA Plugin?
Installing the Gliffy Plugin for JIRA is quite easy! We have easy to follow instructions on our download page.
When you are done updating the diagram in the editor, click the File menu and select "Save & Close w/Comment". A dialog window will open allowing you to add a comment regarding the update. Saving the comment will return you to the issue interface with the comment added.
Find documentation for using Gliffy JIRA Plugin?
You will find in depth documentation for using the Gliffy JIRA Plugin in our Gliffy User Manual.
We'll support the Java versions that Atlassian is supporting for JIRA, as long as the JIRA version is currently supported by us.
Can I try the Plugin before I buy it?
Yes! When you download and install the Plugin, a 45-day free trial is automatically initiated.
What happens when the free trial ends?
You'll still be able to view the diagrams you already created, but you wont be able to edit them. You will not be able to create additional diagrams
Where do I enter the Gliffy license information?
You must have Administrator access to JIRA to enter license information. You will find the Gliffy License page by first browsing to the Administration section in JIRA. Under the System section, you will find a link to "Gliffy Plugin for JIRA License". Clicking this link will bring you to the license page where you can enter the license information.
Our legal team wants to make revisions to your EULA. Can you accomidate our changes?
Our policy on this matches the policy that Atlassian has on this topic. Because of the low prices we offer our product at, we're unable to make changes to our EULA. Because of our very low prices, the legal and management costs related to accomidating multiple EULA agreements is not possible. By having a single EULA that is fair to both sdes, we are able to keep our costs down. If you have specific concerns about our EULA, we would love to get your feedback.
We would like to use Gliffy for our Open Source Project. How do I get a license?
Gliffy proudly supports the open source community and offers a free license for qualified Open Source Projects.
How does Gliffy's Pricing Compare to Traditional Software?